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To promote awareness, understanding, application and results of Quality Concepts and Best Practices in Southern Colorado by being a source of information, education and expertise in all Quality Matters.

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The Quality Management Program for 2008-2009

Our QMP is our guideline to access our club's Quality to our members. We will update our progress quarterly. If you have any questions about the information here, please ask a Board Member.

Objective Activity Title Goal Oct-08 Jan-09 Apr-09 Jul-09
Increase Member Value Introduce "5 Minutes of Quality" Presentations 6 Presentations 1 3 5 6
Increase Member Retention Monitor Retention Data, celebrate members 8 "Celebrations"   11 13 13
Increase Member Satisfaction Offer 5 Training Sessions At least 3 are "attended" planned 2 offered 3, 1 attended, 2 more planned offered 5, 3 attended offered 5, 3 attended
Increase Customer Loyalty Increase Unique Web Traffic to PPASQ.org Increase traffic from 100 to 200 per month 120 400 500 340
Increase Awareness Submit meeting invites to Gazette and Independent and other media 8 invites are sent        
Increase Awareness Publish overview of meeting minutes in newsletter and/or online All 10 meetings are documented 1 4 6 8
Increase Awareness Financials are published to Leadership Board monthly At least 10 months are posted 1 not posted all posted all posted all posted
Increase Awareness QMP (updated quarterly on Leadership site and here) At least 90% of Goals met posted quarterly posted posted< posted<
Increase Members of Community Increase Job Opportunity Awareness by "Subscribing" users to emails Highest total of at least 48 members 21 23 25 32

 

 

 

 

  

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